The cause behind this is still unknown, but we hope to see an answer and a fix from Niantic ASAP. This bug has a side-effect – the game will crash to anyone who will interact with any Gym that has a Pokemon from the “dead accounts.”. Niantic’s response after numerous emails: “we assume someone stole it from you and we can’t do anything about it”.
I would think it was impossible if someone else described the situation to me, and yet here I find myself. I will update if that changes. So, is there a way to know which Gym is “affected” because I don’t want my game to crash? Long story short. While they tried to remedy the situation, nothing had seemed to help, saying they attempted to access their account via a login to Facebook. Pokemon GO is experiencing login issues and, more severely in some cases, lost accounts for some players, who report attempts at reinstalling the software does not work.

That being said, currently, we do not have any update on the issue that you are facing. Pretty much they are leaving their best players out in the cold. It just happened to me today. Wow so did it ever get resolved. Most of them reached out to Niantic searching for an answer, but Niantic is not responding. UPDATE Pokemon Go Players Losing Their Accounts Again, as per reports from April 24, and reports from May 4, 2019. The game since launch has been buggy, and basically, I’ve got nothing to show for spending hours and hours into my game. I'm still under lockdown... my mom is high-risk. It also sucks that I see other people are getting the cold shoulder even with their accounts. These cookies will be stored in your browser only with your consent.

My L40 account that I’ve played daily since 2016 is gone. For some Pokemon GO players, the problem gets a bit worse. What’s even more sad is they told me there is nothing they can do an it was my fault they are gone but they can check everything about someone’s account but can’t check things like this. Same thing happened to me, really disgusting by Niantic.

I’ve been hoping for the best up until now but, if this is even happening to 100 people, that’s 100 too many. ht…. This was first shared on TSR. Hi, gamers! It is a considerable shame to hear of these reports. Please check that this Pokemon GO account exists and you have correctly selected New or Returning Player."

I hope someone can do something about it as I have spent time and money for the account. So the day an update took place, I got the same message as above…. Now, I know sometimes they ask us to be patient and everything will be okay eventually, but when you spend real money on a game and ended up losing your account without reason and explanation, that’s when things get serious. After creating your Pokémon GO account, you may link an additional login provider—either Facebook, Google, or Apple—to your account. I am experiencing the same thing. Your email address will not be published. However, given Niantic has traditionally been fairly interactive with and alert to its expansive Pokemon GO playerbase, it is possible the issue will be fixed soon, especially if it continues to spread.

Elgato Capture Cards Are Compatible With Xbox Series X and S, Pokemon GO Bug Making Some High Level Players Lose their Accounts, Demon's Souls Deluxe Edition Criticized as 'Pay to Win' By Purists, Halo: Master Chief Collection Could Get New Maps From an Odd Source, YouTuber Boogie2988 Fires Gun at Frank Hassle, Animal Crossing: New Horizons - How to Get Spooky DIY Recipes, Best PS4 and Xbox One Horror Games Day 1: Remothered Tormented Fathers, Super Smash Bros. $299 (ERP). Spadesix: This happened to my level 40 account on April 24th. Please note that these websites' privacy policies and security practices may differ from The Pokémon Company International's standards. Facebook login and linked. I can understand your eagerness in accessing your Pokémon GO account. In this Pokémon Go article, we listed 24 common Pokémon Go problems that players often encounter and the solutions to fix all known Pokémon Go issues. Pokemon GO continues to undeniably be one of the most popular mobile games around. Much love bro!

Don’t worry, your account hasn’t been deleted!

We have begun the process of restoring access to those accounts that are unable to log in and resolving the issue with affected Pokémon in Gyms.

These cookies do not store any personal information.
Xbox Series S | Next-gen performance in the ˢᵐᵃˡˡᵉˢᵗ Xbox ever. We know how disruptive this is to your Pokémon GO experience and we’re working to resolve this as quickly as we can. A Pokemon Go player who was playing the game since the launch back in 2016, reported of losing his account and everything that he bought in-game. if i can get help would be appreciated, I signed into my account today and it’s started back to level 1 . And it's here to show you a good time: https://t.co/uwZDhi4u5U https://t.co/Nkad4b82fU, RT @Xbox: At Xbox, we're proud to support Hispanic Heritage Month and not just from a gaming standpoint: https://t.co/aCTQSA5K2r https://t.…, Sony apologizes for the PS5 pre-order issues, more consoles will be available soon https://t.co/BEXw55nrD9, RT @Xbox: Let’s make it official! I got the message to “make sure you have an pokemon GO account with this email.” Now, my old L16 account is back, but the one missing is L25 and I had way more and way better pokemon. u/NianticGeorge: Thanks for kicking off this conversation, u/StrangeFreak, and thanks to everyone for your patience while we investigate this issue. ", For some Pokemon GO players, the problem gets a bit worse. Buyer beware. This really sucks. I got in touch with Niantic and they said my account is still active under different email address.

is this issue “ Unable to sign in. This category only includes cookies that ensures basic functionalities and security features of the website. The Pokémon Company International is not responsible for the content of any linked website that is not operated by The Pokémon Company International. If it was that few, a company that makes billions should have the resources to respond properly…. Niantic sucks because they just send a computer generated email. Pokemon Trainer Club (PTC) authentication failure: If you use a PTC account to sign into Pokémon Go, you're at the mercy of Nintendo's PTC system which seems to go down far more often than the Google account sign in or new Facebook account sign in. Can’t help me fix it. My girlfriend and I have been playing together since Dec.2017 an have done a lot of community days my favorite and now most disappointing was the Totodile community day. Like come on if I had a holographic Charizard card do I really look like I would accidentally trade that to someone. This has been an absolute nightmare. Spend money knowing that it may disappear in a blink, and they apparently “can’t do anything to help you”. Please check that this Pokemon GO account exists and you have correctly selected New or Returning Player.

Required fields are marked *. A one-stop shop for all things video games. Just a few days following the end of Pokemon GO's Earth Day event, some active players are reporting the following error message: "Unable to sign in. Here is the story of MinrThrt who lost his account on October 22. I know I didn’t trade or transfer any of the because my girlfriend was my only friend in the game until just last month. "Tried uninstall and reinstall.

The past few weeks I’ve noticed that all of my shiny Totodile’s were miss and so are my girl friends. Never putting real money into a Niantic game again. My account is gone this morning.

I’ve played for a little over a yr now but spent a bit of money on this game as well . As long as the Pokemon account is linked to any two login method, anyone of them can be unlinked.

Your understanding and patience towards this situation will be highly appreciated as our team is already investigating this issue.

I had this same thing happen to me on the morning Rayquaza came back. Most high level players have spent REAL money on this game, get no real support nor some sort of reimbursement from Niantic. I select Google login, as always.